Privacy Policy.

Last updated: November 29, 2025

My commitment to your privacy

I understand that privacy is especially important when it comes to therapy and mental health services. This policy explains in clear, simple terms what information I collect, how I use it, and your rights.

Information you provide directly

When you contact me or use my website, you may provide:

  • Name and contact details (email, phone number)
  • Details of your GP
  • Messages you send through contact forms or emails

Information collected automatically

When you visit my website, certain technical information is automatically collected.

Through Google Analytics

  • Pages you visit and time spent on each page
  • How you found my website (for example, search engine or direct link)
  • Your general location (city/region level, not your exact address)
  • Device type and browser information
  • IP address (anonymised)

Your choices

Through cookies

Cookies help the website function properly and provide you with a better experience.

Cookies are used for:

  • Essential functions (necessary for the website to work)
  • Analytics (understanding website usage through Google Analytics)
  • Preferences (remembering your cookie choices)

Your choices

  • Adjust settings in the cookie consent banner
  • Change your browser settings to block or delete cookies

Note: Blocking all cookies may affect website functionality.

Through my web host (GoDaddy)

  • Server logs including IP addresses, browser type, and access times
  • This data is stored on GoDaddy's servers and subject to their security measures
  • GoDaddy may store this data in locations outside the UK/EU

How I use your information

I use your information to:

  • Respond to your inquiries about therapy services
  • Keep a record of your contact and GP details so we can safely work together
  • Improve my website by understanding which pages are most helpful
  • Improve my professional listings by understanding how clients find me
  • Maintain security and prevent misuse of the website

What I will never do

  • Sell your personal information
  • Use your data for purposes you have not agreed to

When I may need to share your information

I will not share your information without your explicit consent, except in the following circumstances where I am legally and ethically (BACP Ethical Framework) required to do so:

  • If there is a risk of serious harm to yourself or others
  • If there is evidence or reasonable suspicion of terrorism or money laundering
  • If a court orders disclosure of information
  • If there are concerns about the safety or welfare of a child or vulnerable adult
  • For clinical supervision purposes (where your identity is protected)

How your data is protected

  • Secure connections (HTTPS encryption)
  • Regular security updates
  • Access controls limiting who can view personal information
  • Secure email communications

Important: No internet transmission is 100% secure. While I take reasonable steps to protect your information, I cannot guarantee absolute security.

How long I keep your information

  • Contact inquiries: retained for up to 3 years after our last communication
  • Analytics data: retained for 26 months (Google Analytics default)
  • Server logs: retained by GoDaddy according to their data retention policies (typically 30–90 days)

Information is deleted or anonymised when it is no longer needed.

Children's privacy

My services are not intended for children under 18 without parental involvement. I do not knowingly collect information from children.

Third-party links

My website may contain links to other websites (for example, professional organisations and resources). I am not responsible for the privacy practices of other sites. Please review their privacy policies separately.

Changes to this policy

I may update this policy periodically to reflect changes in my practices or legal requirements. When I make significant changes, I will update the “Last updated” date at the top of this page.

I encourage you to review this policy periodically.

Questions or concerns?

If you have questions about this privacy policy or how I handle your information, please contact:

Gabriele Panteli
Email: gabriele@mytherapy.today
Website: https://mytherapy.today

If you are not satisfied with my response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk/.

This privacy policy is designed to be transparent and easy to understand. If anything is unclear, please do not hesitate to reach out.